Recently, a number of REALTORs in Wisconsin received emails to inform them of Better Business Bureau complaints. The emails may include official logos and request that the REALTOR open the complaint report. The emails often take the following form:
Good afternoon,
Here with the Better Business Bureau would like to notify you that we have been sent a complaint (ID 44265713) from your customer related to their dealership with you. Please open the COMPLAINT REPORT {WEBLINK OMMITTED} below to find the details on this case and suggest us about your point of view as soon as possible. We are looking forward to hearing from you.
Sincerely,
Fernando Grodhaus
Dispute Counselor
Better Business Bureau
This is NOT a real complaint and you should NOT open the link.
In all likelihood, this is a phishing scam or a virus. Most scams can be identified by the poor grammar or deplorably bad writing. The Better Business Bureau, for instance, is unlikely to request that you “Suggest us about your point of view” or state that your customer has a complaint about their “dealership with you.”
Whenever you receive a questionable email like this, the easiest tool to discover a scam is Google or another search engine. Try a Google search of portions of the email or of the author’s name. In this case, we discovered this to be a scam.
Great idea on posting this for all to see. We have received similar emails. Luckily we have blocked the senders and not opened the links.